RV FAQ's

1. How do I get support for my Mabru RV rooftop unit?

For the fastest assistance, please contact the dealer or distributor you purchased your Mabru unit from. They can assist with installation guidance, troubleshooting, and warranty support. If additional help is needed, you may reach out to Mabru directly using our Contact Form or by email.

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2. How do I file a warranty claim for my RV unit?

For warranty support, please contact the dealer or distributor you purchased your unit from. They will assist with troubleshooting and submit warranty claims directly to Mabru if needed.

3. What is the warranty period for Mabru RV air conditioners?

Mabru provides a one-year limited warranty on RV air conditioning units purchased through authorized dealers. Please contact your dealer first, as many offer extended warranty options or additional support beyond the standard coverage.

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4. Can I install the Mabru RV unit myself?

Mabru strongly recommends professional installation by an authorized dealer or certified RV technician to ensure optimal performance and warranty validity. The unit can be mounted using a standard 14x14 opening or custom installation. Please refer to your manual for detailed instructions.
 

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5. Where can I download my manual or installation guide?

Mabru RV units include a printed installation manual in every box. If you need a digital version, please contact Mabru Support or your dealer for assistance.

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6. Does Mabru provide service or maintenance?

Mabru does not perform direct service or installations. All maintenance, repairs, and warranty claims are handled through our authorized dealer and installer network.

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7. How do I contact Mabru for additional support?

If your dealer is unable to resolve your issue, you can contact Mabru directly through the Contact Form on our website or by email at support@mabrumarine.com. Please include your unit model, serial number, and a brief description of the issue.