1. How do I get support for my Mabru marine air conditioning unit?

For the quickest assistance, please contact the dealer or distributor you purchased your unit from. They can help with product setup, troubleshooting, and warranty claims. If additional support is needed, you can reach out to Mabru directly through our Contact Form or by email.

 

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2. How do I register my Mabru unit for warranty coverage?

Your Mabru unit is automatically covered under warranty when purchased through an authorized dealer. However, we recommend confirming your purchase details and keeping a copy of your receipt for future reference.

 

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3. How long is the warranty period for Mabru marine air conditioners?

Mabru offers a two-year limited warranty on marine air conditioning units purchased through authorized dealers. Warranty terms may vary depending on region and installation type—please refer to your product manual or contact your dealer for details.

 

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4. My unit isn’t cooling properly. What should I check first?

Start by checking:

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• That your power supply and voltage match the unit specifications.
   

• That water flow is consistent (inspect the strainer and pump).
   

• That the return and supply vents are clear and unobstructed. If the issue persists, contact your dealer or installer for diagnostic assistance before reaching out to Mabru support.
   

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5. Can Mabru assist with installation questions?

Yes, but your dealer or certified installer should always be your first point of contact for installation guidance. Mabru provides technical documentation, wiring diagrams, and assistance for authorized dealers and installers as needed.

 

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6. Where can I find manuals or installation guides for my unit?

All current manuals and installation guides are available for download on the Support page or from your dealer. If you have an older model, contact our team for archived documentation.

 

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7. Does Mabru offer repair or service work?

Mabru does not perform direct service or installations. Repairs, maintenance, and warranty replacements are handled through our network of authorized dealers and installers.

 

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8. How do I become a Mabru dealer or service partner?

If you’re interested in becoming an authorized Mabru dealer or installer, please reach out through our Dealer Inquiry Form or email sales@mabrumarine.com for partnership details.

 

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